Frequently Asked Questions

We ship using both USPS Priority shipping and UPS ground shipping. Typical shipping times are 2-4 business days.

Yes, we do offer local pickup from your local PTO/PTA. Refer to the to your PTO/PTA to verify pickup times.

We try our best to accommodate our customer’s wishes. If the item has not been engraved yet, we can adjust the design. However, if it has been engraved, we cannot accommodate such changes.

No, we are not able to add color. The engraving process includes removing the layers of paint on the cup to reveal the stainless steel.